David Workman is a very rude man and a poor representative of your company. Rude Finance Service Director David Workman Bad experience. BMW should drop any connection with Autonation to keep BMW name good with their customers and their reputation with me and all of their customers, that depend on the good history on doing thing right. (Carmax, shift.com, carvana.com will not allow any CC charge).2. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Tips: 1. don't rely on yelp review .. check BBB for their complaint ratings (look for recent reviews on specific location)2. have all in writing from 'manager' not sales guy3. https://www.bbb.org/us/ca/encinitas/profile/new-car-dealers/bmw-encinitas-*******0510/complaints, Gain trust and grow your business with customer reviews. A free inside look at company reviews and salaries posted anonymously by employees. Worst dealership ever. From sellers to service Terrible management, was jus an awful experience every time.
Sale guy disappear after he closes the sale and their is no other customer support to help.Simple inquiry will fall into black hole. They continue to pass the buck to the next department. Please read what other say here. This was my best experience ever. I couldn’t be happier with my purchase.
Tried to purchase a Lexus from the Volvo dealership in San Jose. The sales guy seems to be reluctant to ask to reduce price even if you find flaws on the car.6. Two alternators three batteries in they still do not know why my car would not hold a charge. I had opted out on extended warranty2. I was buying my Grandson a car that his Father and Mother had chosen and checked out with Bailey Huggins the night before filling out part of the paperwork needed. Besides being cheaper than other dealers there was no pressure. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today!
They will allow you to use CC if most of the transaction is cash. I only went to them because of what i was told but now i see it’s all lies ... very pleasant car buying experience. i was told i would need brakes soon so i bought their maintenance package just to find out i did not need brakes . Bought an extended maintance package from the Encinitas BMW under false pretense. Workman on the other hand was rude and short with no explanation. They told me that like 3-4 times allready. AutoNation has a consumer rating of 3 stars from 5 reviews indicating that most consumers are generally dissatisfied with their purchases. Naji Abi-Najm ( on behalf of Svitlana Harris). Worst car buying experience of my life.Stay away from them. I asked the service rep if the car was safe to drive. The entire team bent over backwards to find the truck I wanted and for the price I could afford. Are 30 days since than and i didnt got my monney. is this the way bmw handles miss information ? I tried calling the service manager twice he never bothered to return my call. My post in Yelp was the original. But if you do have those things, maybe you wouldn't be looking at older, high mileage cars. Bought a corolla 2 weeks ago that was coming off of a lease for cash. Sales guy usually not pushy.3. Customer complaints were commonly based around incomplete or undisclosed repairs made to the vehicle. I had posted on yelp only but will start to post on trustpilot. They claim 'it will be tomorrow". Personally, I’ve never replaced a battery less then 4 years old on my own car. Today took it to autonation in Scottsdale and they fixed my truck and without any problems , so my advice us Don't waste your time at autonation north phoenix they suck. Caveat - Purchase experience process - Tips Orange county California, Dishonest, Unprofessional Staff, lack Leadership. The most common issues with AutoNation are around customer service, which is not as good as expected by some customers. i checked with the DMV /tax collector and apparently the paperwork has not even reached the state of Florida. bought an extended maintance package from the Encinitas BMW under false pretense .
Not wanting to embarrass my Grandson I shut up and paid the bill. 5. Becouse the info that they provide was rong inreturn the car. 1,144 AutoNation reviews. AutoNation also ranks 21st among Car Dealership sites.
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