So a waste of time having that service really. Order number 2586083.Made an order for Landyachtz Stratus. I'm sure this was done to absolve the company of any fault, as the size I ordered was NOT the size I received. The model arrived after 2 weeks. But doesn't effect skate. * One or more of these files was not uploaded due to an invalid file type. Great shoes, but toe stopper nut was broken. Worst customer service experience i ever had, would advise not to purchase from them ever, as the return policy is a farce. Do not buy! Visit this website skat epro.net.
US BUYERS BEWARE!!!
Did this the same day. I then received a full refund that day no hassle. They advertise a 365 day return policy and that only custom items cannot be returned. amazing! disappointed that they have closed or sold off their physical shops. Sluit je aan bij 122 anderen die al een review hebben achtergelaten. We were all in agreement. Website promised to process a return within 3 working days. GO TO SOURCEBMX. Received a call from SkatePro that they no longer had the model I ordered and offered a different one instead (Landyachtz Stratus Golden). SkatePro marked my package as "delivered" even though i never received it. Last week I ordered some roller skates they were shipped almost immediately and arrived in the UK within 4 days! I've sent an email with all the photos so let's see if they value their customers enough to sort out their mistake promptly. 2.8. skat epro.net. I gave them an extra star because the product was of excellent quality even though it didn't fit and they said they will be providing me with a free return label, but unless you have the patience of a saint, I recommend you consider shopping elsewhere. I'd get a replacement but i had already waited almost a month and a half to get these skates after ordering a size too small before. I checked the website. Show All . Great shoes, except when I removed the toe stopper to put in a toe guard I couldn't screw it back in because the nut (?) Free international delivery and very prompt service. Best price I found for item I wanted. Buying accessories and spare parts are great as you usually know what you need, and if not, the support and live chat is very helpful. I explained to multiple customer service reps multiple times that the size I ordered, which should have fit according to the size chart the website provided, was not the size I received, yet the issue was still handled as though I was the one that had not ordered the correct size and they were just following my orders. Categorieën Mijn Reviews Mijn Instellingen Installeer app Help Uitloggen Inloggen Aanmelden Installeer app Voor bedrijven Overzicht Reviews Over Trustpilot SkatePro Reviews 122 • Slecht . It was 101 cm (40''). Buy somewhere else from a reputable company with a return policy. SkatePro Reviews 1,582 • Average . Zeer slecht!! So made a return form, and sent the scooter and new brake back to Denmark. Perfect skates, quick delivery, good customer service. !I placed an order on April 30, it is now June 9, still haven't received my package. The website was easy to navigate and everything was clear. It is not a serious company, it does not respect customers. I sent an email to Skatepro on June 4th asking for a refund because its been way more than a month, but i got no response instead, they just marked my package as "delivered"! At SkatePro, we are a tribe of professional action sports lovers with a mission to grow and support your passion within the world of scooters, skates, boards, BMX, winter and surf. We listen to our customer's needs and wishes, and we do not recommend something we would not use ourselves. DO NOT BUY FROM THIS COMPANY. Write a review Write a review Reviews 50 Write a review. Don't expect any help from customer service. It was 101 cm (40''). You will be contacted by email to verify your review. They are based in Europe. There is a return policy and that's nice and all, but its tedious, and more work to receive and send back items.
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