3. If you are on HFC-NBN, the Vodafone WiFi Hub won't be acting as modem in any configuration.
Follow us. message centre number is correctly set in your device as +61 415 011 501. To improve your data speeds, try the solutions listed in the ‘Device settings’ section above. This support article will assist you with common Vodafone nbn™ connection issues. picture message settings are correctly set up on your device. nbn™ speed guide.
After about 20 seconds, all the lights except for the power Wait 2 minutes and turn on the device.
Check out the ‘Calls dropping out’ section under ‘Making and receiving calls.’
If you’re using a Vodafone 5G approved device or a 4G device, check that you have 5G/4G turned on. Check that the number trying to call you isn’t blocked from calling your service. 1. Your distance from a mobile tower.
2. You can manually reset the Wi-Fi Hub back to its default settings by following these instructions.
3. 3. ABN 76 096 304 620. The 4G Back-up feature is automatically activated on your Vodafone Wi-Fi Hub. 1. 2. Try switching off iMessage in device settings. Local terrain, such as nearby buildings, can obstruct the signal from the mobile tower.
To access the fastest 4G speeds we have available, you'll need a Cat 6 device. From time to time there may be planned maintenance by nbn™ or unforeseen incidents that may cause an outage.
2. 2. credentials on the device label, which is underneath the Connecting to the Vodafone network.
1.
2.
Check out the nbn™ website for maintenance updates. What's the difference between Cat 3, Cat 4 and Cat 6 devices?
• Sending and receiving text and picture messages.
You can free up space on your device by deleting old messages. T&C apply.
You’ll need to notify us at least two business days before your appointment in order to reschedule.
Going through tunnels can also affect the signal.
Check that you’ve paid your bill.
Check for any 4. 1. Choose the ‘Firmware Upgrade’ tab from the side menu and click ‘Select File’. switched off iMessage. 1. Vodafone Broadband Router. Check that the number sending the message isn’t in your blocked contacts or spam list on your device.
If you’re unable to connect to Vodafone nbn™ using your Vodafone Wi-Fi Hub™ or Compatible Modem, try these troubleshooting steps: Turn off the device Turn your device off. If you’re outdoors, a spot with a clear eye line to the horizon will provide the best coverage.
• Accessing websites with a high latency. My phone is displaying signal bars but I can’t connect to the network. 1. Here’s what you can do to avoid calls dropping out: 1. If it won’t send, you might have message barring on your phone.
Use a ball point pen or a paper clip to push the reset button for 7 seconds and then release it. Choose the ‘Parental Controls’ tab from the side menu. Travelling in a moving car or train. Select the firmware update file you’ve downloaded to begin the update. If your device has been switched off or out of coverage for a period time, undelivered messages will expire 3-7 days after being sent. 1.
If you’re unable to connect to Vodafone nbn™ using your Vodafone Wi-Fi Hub™ or Compatible Modem, try these troubleshooting steps: Check your cables are plugged in properly and are in good working order.
You can manually reset the Wi-Fi Hub back to its default settings by following these instructions. This support article will assist you with common network connection issues for: • Making and receiving calls. Make sure your
ABN 76 096 304 620.
It’s possible that your device is displaying signal bars even when there is limited network coverage.
The reset button is
2. Make sure
4. For more information, please refer to the
iPhone SE; iPhone 11 ; iPhone 11 Pro; iPhone 11 Pro Max; Galaxy S20 …
Check that you don’t have call diversions set up on your service. Choose the ‘Analyser’ tab from the side menu to see the results of the latest scan from your local area gateway.
If you’re experiencing slower than usual connection speeds using your Vodafone Wi-Fi Hub™ or Compatible Modem, try • Your device’s specifications, such as operating system, processing power and available memory. If it won’t send, you might have message barring on your phone. Check your device is set to The reset button is located next to the USB port. If the error message still appears, it’s most likely your device is faulty. mobile data switched on.
If you’re using an iPhone, check if the message is being sent as an iMessage. Here are some other solutions that may help when connecting to the Vodafone network. Otherwise, you can also access the dashboard by using the login details printed on your Wi-Fi Reminder Card included in the box. Check that the number sending the message isn’t in your blocked contacts or spam list on your device. 2. Fair Use Policy at time of purchase applies. Check that the switched off iMessage.
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