kent police complaints

on September 24 | in Uncategorized | by | with No Comments

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At 66%, Kent had one of the highest rates of complaints upheld in London and the South East, the IPCC said.

The first UK-wide mental health and money advice service dedicated to supporting people affected by mental health and money issues.

To make a complaint about any of the above, you need to contact Kent Police in the first instance. you disagree with how your complaint was investigated. You can appeal if you are not happy with how the police dealt with your complaint. The Independent Office for Police Conduct (IOPC) oversees the police complaints system in England and Wales.

Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way. You may feel that police officers or police staff: The Standards of Professional Behaviour explain how police officers should act. Such as: Your police force must pass your complaint to the IOPC if you have made a serious complaint about the police. "This is not only of great frustration to the people who should have had their complaint recognised, accepted and dealt with properly at a local level - but it's a waste of time and resources for everyone involved.".

Ask a support worker or key worker, if you have one.

Our mission is to deliver a better life for people severely affected by mental illness. But they won’t exist in all areas of England.

We work proactively to solve problems, but mostly respond to complaints from the community. actions have had a negative effect on you.

This may mean that you need to give them more support. After the police have finished investigating your complaint, they will tell you what will happen next.

Kent Police's Professional Standards Department (PSD) deals with complaints regarding: The conduct of Kent Police officers or staff, Decisions made by Kent Police, or its officers and staff, To make a complaint about any of the above, you need to. The IOPC will not investigate your complaint. The letter should tell you: You can find more information about ‘Legal advice’ by clicking here. the police force decided not to investigate your complaint.

There may be community advocacy services that can help you to make a complaint.

They should keep you updated on progress made throughout the investigation. You can complain about the behaviour of police officers or members of police staff.

By post.

You may be able to appeal. You need to send your completed appeal form and a copy of the decision letter from the police within 29 days. You can appeal if: The police should tell you who you can appeal to when they contact you with the outcome of your complaint. did not follow correct policies and procedures, treated you unfairly because of your mental health.

You can help a loved one to complain if they want you to.

But the police didn’t arrange this for her. It will be quicker if you complain to the police force you have the issue with. Help to monitor progress of the complaint. act with self-control and tolerance and treat you with respect, treat you fairly and not discriminate, and. This will avoid any delay.

The IPCC said its annual complaints statistics for all 43 police forces in England and Wales showed a 4% decrease nationally. speak to the person you complained about to improve their performance, refer your complaint to the Independent Office for Police Conduct if they think something serious has happened, or. You may come into contact with other professionals whilst at a police station. Who is the Independent Office for Police Conduct?

satisfying you that appropriate action is being taken because of your complaint. If you are not happy with how your complaint was processes or the outcome of your complaint you can contact your Member of Parliament (MP) for help. Your AA might be a carer friend or relative but could also be: An appropriate adult cannot be a police officer or someone employed by the police. Kent Police ordered to pay aggravated damages in race discrimination case. If this does not help, you should follow the law firm’s complaints procedure. If have difficulty understanding what is happening or struggle to communicate, you will be classed as vulnerable.

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