Basically calling her a liar! 2/5 starsService department is great. This is where the dealership gets the really gets to take advantage of the customer to make up for the lack of dealership fees. I called again and spoke with the title department - at 3 pm. The Customer service rep. and the service writer should loose there jobs due to the very poor customer service. Log In.
No dealer handling fees as promised. Once the car was finally located, it took another hour to clean it up so we could FINALLY look at it.We purchased the car for our son, and went about our merry way, until I realized Monday that the temporary plate we were given at purchase was set to expire on Friday. Warranty - At least a 12,000-mile / 12-month warranty on parts and labor. Rest assured, I'll never purchase a vehicle from them again. I can’t believe this place. I'm on a road trip and needed some maintenance and an oil change. I don't bother to correct her, because at that point I wasn't planning to buying anymore. And you might want to avoid Toyota all together after my experience. They said OK. Got there and car was not put back together. Please provide your email address to begin receiving price alerts at home, at work, and on your phone! Now i am still dealing with their insurance company a year later to get my paint fixed.
Second their service department is the worst i have ever seen. During the entire experience, the dealership maintained great safety measures to protect us and themselves during the Covid-19 situation. Fraudulent Review Tried calling their main number several times to follow up and always get the receptionist voicemail or someone else's voicemail. Explore the new 2020 Toyota Tacoma TRD Sport V6 at Mountain States Toyota in Denver, CO. Get pictures, view details & specs or set up a test drive in VIN: 3TMCZ5AN2LM368577. What a disappointment! I had a horrible experience with the service center. Most dealers don't bother mentioning because their cut from corporate isn't that great.
tags. Tried calling them a few times on options to return lease and was advised that I can it return early if over mileage. I don't like to be ignored. I drove on a Tuesday to buy a car and I got there with a little more than an hour before the dealer closes. Structure My Deal tools are complete — you're ready to visit Mountain States Toyota! Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
"This dealership was great! Also, their name is etched into the back of the car, so free advertising--that's a big turn off.
It is just blocks from my house -- the only reason I keep coming back.
This truck has never been at one of those places since I have owned it, This place was very quick to blame the customer (me) for this missing fluid. Can't get ahold of a service advisor for multiple days in a row over the phone.
We're so happy we were able to help your father out! What a nightmare. During one of my visits, my vehicle came back with a minor scratch and dent on the fender. Upon bringing my car back for service the very next morning, I sat in the car with a very kind mechanic and showed him that the vehicle reset to 69 once I turned the car on. I was told the car sold 5 minutes before. I can buy it out right cash or consider the financing option.
Dealer is not responsible for any errors but should be consulted in person to confirm the information on this page. Our 2017 looked BETTER than new. Upon return, nobody would/could help with process for returning car.
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